With our positive behaviour support services, we start with a conversation to know the participant, their family and their community whilst you get to know us, if we are good fit for you.

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Functional Behaviour Assessment

Once we get to know you, we embark on a journey to understand the behaviour of concern, to answer the why?

We conduct

Indirect assessment which can involve:

  • Interviews

  • Rating scales

  • Checklists

Direct observations

  • ABC recording

  • Data collection

Functional Analysis

  • Direct manipulation of environmental variables.

We conduct a holistic assessment beyond the problem behaviour, in order to empower the individual and their family, improve the person's environment and build their capacity for change through skill building.

We aim to make a difference by creating long-term solutions that upholds human rights and improve our participants quality of life.

Interim & Comprehensive Behaviour Support Plan

Upon completion of our assessment, we develop an Interim Behaviour Support Plan (Safety plan) within 30 days from the commencement of our service. This is aimed to mitigate immediate risks in order to secure safety for the individual, others and community. We then develop Comprehensive Behaviour Support Plan within 6 months from the interim plan.

Each behaviour support plan focuses on proactive approach tailored to the unique needs of the individual in order to respond adequately to their care needs and meeting their NDIS goals.

We measure our impact through feedback, scalable data indicating reduction of problem behaviours, or in an ideal situation, their fade out and improvement on their quality of life. Where there are restrictive practices, we strive to reduce them or eliminating them where possible through a fade out plan developed in collaboration with relevant stakeholders and where they are necessary, there is accountability.

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Training and plan implementation

Each behaviour support plan is followed by training and couching the individual, family and staff and other relevant stakeholders where applicable. Our goal is to empower family and carers to understand the person's needs, and how to implement the recommended strategies with confidence and consistency and encourage each behavioural outburst to be responded to with empathy, patience and curiosity.

We work collaboratively with the participant's support network and where possible, we can engage as part of the team, a habit coach, to support participant practice the new learnt skills and positive behaviours.

We monitor the implementation progress from time to time. This can be through face-to-face contact or remotely. Feedback is important to us in order to bring change and make a difference!

From our families

Since you got involved I feel supported and less stressed to know I have your support. I have tried your strategies to give warning, responding in a calm tone and most of the time it is working. We now have a consistent night time routine and he has no problem to give me his phone before bed and using only on weekends.

MS

parent

I used breathing technique like you showed OB and it really worked! I was so stressed with a client at work ...

CB

parent